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Provider Manuals & Training

Learning Opportunities

Resources to help you keep up with best practices.

Our manual and training resources are available to assist Providers stay informed of the latest standard of care practices and remain compliant with regulatory and contractual obligations. 

Resources

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Resources

Manuals and Regulatory Training

Access the Acknowledgement of Receipt (AOR) forms, and the Medi-Cal, IEHP DualChoice (HMO D-SNP), and IEHP Covered (CCA) provider manuals.

Manuals and Regulatory Training

IEHP DualChoice – Model of Care

This e-Course is designed to educate all in-network Providers of the plan’s Model of Care for IEHP D-SNP Members.

IEHP - Provider Resources : IEHP DualChoice - Model of Care

Transgender, Gender Diverse or Intersex Cultural Competency Training

This e-Course is provided to comply with California law, including Senate Bill 923 and guidance from the Department of Health Care Services (DHCS). It is designed to support inclusive, respectful care for all members, including transgender, gender-diverse, and intersex (TGI) individuals.

IEHP - Diversity, Equity and Inclusion Training

Medi-Cal for Kids and Teens

Explore the Department of Health Care Services’ training resources that help to strengthen understanding among Providers and bring awareness of the medically necessary services given to children and young adults enrolled in Medi-Cal. 

Medi-Cal for Kids and Teens Provider Training

Looking for more information?

Explore additional resources and training materials.

Compliance

Get additional information about the IEHP Compliance Program. 

Learn more

Compliance, Fraud, Waste, and Abuse (FWA), and Privacy Program Training

Access the IEHP FWA, HIPAA Privacy and Security training document. 

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