- IEHP Quality Hospice Network Provider List by Service Region (PDF) | Updated: October 24, 2024
For Integrated Denial Notices please click here .
Please select on the links below to obtain the revised CMS 1500 form (version 02/12) and the CMS 1500 Reference Instruction Manual.
IEHPs Delegation Model supports 2 counties (Riverside and San Bernardino) that serve the Inland Empire, in California. IEHP also contracts with partially delegated subcontractors for specified delegates obligations and duties of this Contract. Subcontractors must obtain approval from IEHP for Downstream Partially Delegated Subcontractor contracts. Please click here for the Delegation Reporting & Compliance Plan.
Delegation Reporting and Compliance Plan
The Grievance Forms below are for your Member's use when filing a complaint, or has an appeal regarding any aspect of care or service provided by you. Please select the Appeal and Grievance form appropriate for their use:
The following IEHP DualChoice (HMO D-SNP) Letters will be effective January 1, 2023:
Inland Empire Health Plan (IEHP) offers you easy access to useful reference materials and forms you may need. It's just one click away. Select the growth chart form that you need by clicking on the link below:
A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by DHCS .
Click on the title to expand the menu and download desired document.
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
*The complete NOA letter template includes the following documents posted under each template in the order listed: Notice of Action Letter Template, Your Rights, State Fair Hearing, Nondiscrimination Notice & Taglines, and Independent Medical Review.
Your Rights- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
State Fair Hearing - [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated May 22, 2023
*The complete NOA letter template includes the following documents posted under each template in the order listed: Notice of Action Letter Template, Your Rights, State Fair Hearing, Nondiscrimination Notice & Taglines, and Independent Medical Review.
Your Rights- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
State Fair Hearing - [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated May 22, 2023
*The complete NOA letter template includes the following documents posted under each template in the order listed: Notice of Action Letter Template, Your Rights, State Fair Hearing, Nondiscrimination Notice & Taglines, and Independent Medical Review.
Your Rights- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
State Fair Hearing - [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated May 22, 2023
*The complete NOA letter template includes the following documents posted under each template in the order listed: Notice of Action Letter Template, Your Rights, State Fair Hearing, Nondiscrimination Notice & Taglines, and Independent Medical Review.
Your Rights- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
State Fair Hearing - [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated May 22, 2023
*The complete NOA letter template includes the following documents posted under each template in the order listed: Notice of Action Letter Template, Your Rights, State Fair Hearing, Nondiscrimination Notice & Taglines, and Independent Medical Review.
Your Rights- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
State Fair Hearing- [English] [Spanish] [Chinese] [Vietnamese] Updated February 20, 2024
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated May 22, 2023
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
Nondiscrimination Notice & Taglines- [English] [Spanish] [Chinese] [Vietnamese] Updated August 01, 2023
A complete template includes all documents listed under each template in the order specified listed. Changes can only be made to highlighted areas, any changes made outside of the highlighted areas are strictly prohibited by CMS.
Click on the title to expand the menu and download desired document.
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
*Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC.
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated January 01, 2023
State Fair Hearing Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated September 01, 2021
*Additional Information for IPAs: Please include the integrated Coverage Decision Letter, the most recent IMR form, application instructions, DMHC’s toll-free telephone number, and an envelope addressed to DMHC.
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Independent Medical Review (IMR) Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated January 01, 2023
State Fair Hearing Form - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated September 01, 2021
Nondiscrimination Notice, Taglines, Language Insert - [ English] [ Spanish] [ Chinese] [ Vietnamese] Updated July 14, 2023
Certificates of Medical Necessity (CMN) & DME Information Forms (DIF)
IEHP DualChoice - Denial Reason Matrix Form
To submit a referral to IEHP, please fill out the referral form below, include all clinical notes and fax it to IEHP. If you are referring back to yourself, please indicate such. If you need IEHP to direct the referral, please indicate that on the form.
If you are interested in becoming a network Provider, please click here.
IEHP provides standard risk assessment forms that can be used by all Providers of obstetrical (OB) services. Please refer to IEHP Provider Policy 10D1, "Obstetrical Services, Guidelines for Obstetrical Services" for further detail. To obtain copies, simply click on the links below.
By clicking on these links, you will be leaving the IEHP website.
On May 23,2017, the Department of Healthcare Services (DHCS) released All Plan Letter (APL) 17-009, reporting requirements related to Provider Preventable Conditions. In conjunction, DHCS released Dual Plan Letter (DPL) 17-002. As part of these instructions, the Health Plan, Network Providers, Delegates, Contracted Hospitals, and ambulatory surgical centers must report using PPC Form on DHCS secure online portal for both Medicare and Medi-Cal lines of business.
Further information is available on the following pages:
Medicare and Medi-Cal lines of business must follow the instructions below:
Category 1 - HCACs (For Any Inpatient Hospital Setting in Medicaid)
Category 2 - Other Provider Preventable Conditions (For Any Health Care Setting)
You will need Adobe Acrobat Reader 6.0 or later to view the PDF files. You can download a free copy by clicking here.